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FAQs
View The Most Common FAQs From Customers
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Why are my drains backing up?Drains back up for a variety of reasons. Toilet paper buildup or, more commonly, improperly flushed items such as feminine hygiene products and paper towels can easily clog up a main sewer line. Tree roots or broken or dipped pipes can also cause a sewer line clog. Smaller drains (such as kitchen sinks and bathroom sinks or tubs) can clog up over time with food waste, oils, soap scum build up and hair.
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How often should you snake your drain?Optimal drain cleaning frequency depends on your plumbing set up, foliage and what preventative measures you are taking. For smaller drain lines we recommend maintenance drain snaking services be performed every few years or so. We often recommend yearly maintenance cleanings of main sewer lines, especially if a home has a yard full of trees or there are known issues with the line, such as dips. If you have frequent back ups it’s a good idea to get on a maintenance schedule to get ahead of any potential problems.
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When should you call a plumber for a clogged drain?If you see your drains are not draining normally, notice unpleasant odors, or have an active backup, it’s time to call a drain technician. Try to avoid using store bought drain cleaning solutions such as Drano, which contain toxic and harsh chemicals that actually damage your pipes. The sooner you address the situation with a professional the easier and more cost effective the solution will be.
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What is hydro jet drain cleaning?Hydro jet drain cleaning is the quickest and most reliable method to not just unclog, but fully clean lines that are obstructed by high volumes of grease, sludge, sediment, or tree roots. Hydro jets, or water jets, are large tanks of water connected to heavy duty hoses with specific nozzles that direct water at an extremely powerful velocity throughout the walls of pipes. The pipes are scoured clean by this high pressure stream of water, leaving them virtually like new.
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When is a clogged drain an emergency?A clogged drain can turn into an emergency very quickly. The most urgent of drain clogs is your main sewer line. This is the line that carries sewage from your house to the street and city sewer. If there is a blockage in this line any water used in the home will cause sewage to back up into your basement (or lowest drain depending on your set up). If flushing the toilet, using water in the shower or sinks causes water to appear in your floor drains you should call a professional immediately.
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How to clean a floor drain in the basement?The most cost effective way to perform a floor drain cleaning in the basement is to cable the line. Our trained drain cleaning technicians will utilize heavy duty cable machines with an appropriate sized blade to clear the blockage or build up.
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How Do I Prevent Water Damage?Water damage is a homeowner’s nightmare, often leading to costly repairs. The best way to prevent water damage is to regularly inspect your plumbing system for leaks, corrosion, and other signs of wear. Routine maintenance is essential—this includes checking your pipes, faucets, and water heater. If you suspect an issue, don’t hesitate to contact a professional. Scheduling regular plumbing inspections can save you from future headaches.
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What Should I Do About a Burst Pipe?A burst pipe requires immediate action. First, shut off the water supply at the main valve to prevent further flooding. Next, turn off the electricity in the affected area to avoid the risk of electrocution. Once these steps are taken, call a Snake River Plumbing at 509-540-4079.
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What Should I Do When My Toilet Overflows?Toilets can overflow for various reasons, from clogs to faulty valves. If your toilet starts overflowing, remain calm. Locate the valve behind the toilet and turn it clockwise to stop the water flow. Clean up any spilled water to prevent damage, and then contact a plumber to address the underlying issue.
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What Should I Do When My Toilet Runs Until I Jiggle the Handle?A running toilet is more than just an annoyance—it can waste hundreds of gallons of water. Typically, this problem is due to a stuck handle or a faulty flapper that doesn’t close properly. You can try lubricating or tightening the handle, but if the problem persists, consider replacing the flapper or contacting Snake River Plumbing 509-540-4079 for a more permanent solution.
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How Do I Unclog My Tub?A slow-draining tub can be frustrating, often caused by hair, soap scum, or debris. You might be able to fix the clog using a drain snake, which can reach deeper blockages. However, if the clog is too far down the line, you may need professional drain cleaning and repair.
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Can I Drain Water From My Dishwasher?If your dishwasher won’t drain, it could be due to a clog or an issue with the strainer basket. Before calling a plumber, you can check for blockages in the drain hose or clean out the strainer basket. If these steps don’t work, the problem may be more complex, requiring professional repair services.
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Why Is My Faucet Leaking?Leaky faucets are a common plumbing issue and can waste a significant amount of water over time. The most frequent culprits are worn-out gaskets, valves, or o-rings. While some leaks can be fixed by replacing these parts, persistent leaks may indicate a more serious issue, such as pipe corrosion. If you’re unsure, it’s wise to consult a plumber for an accurate diagnosis and repair.
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Why Is My Water Bill So High?A sudden spike in your water bill is often a sign of a hidden link. Even if you don’t see water pooling anywhere, it can leak into walls, under floors, or in your yard. Checking your water meter can help confirm a leak, but identifying its exact location usually requires professional help. Ignoring the issue can lead to more significant damage, so it’s essential to act quickly.
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Should I Install a Tankless Hot Water Heater?Tankless hot water heaters are becoming increasingly popular due to their energy efficiency and endless hot water supply. Unlike traditional heaters, they heat water on demand, which can lead to lower utility bills. If you’re considering upgrading, consult with a plumber to determine if a tankless system is the right fit for your home’s plumbing setup.
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Is It Normal for Pipes to Rattle?Rattling pipes, also known as water hammer, can be more than just a nuisance—it can indicate loose pipes or excessive water pressure. Unsecured pipes can eventually wear out or burst, leading to water damage. If your pipes are making noise, it’s a good idea to have a plumber inspect them to ensure they are properly secured and your water pressure is at a safe level.
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Can I Prevent My Pipes from Freezing?Frozen pipes are a common issue in colder climates and can lead to burst pipes if not addressed. To prevent this, insulate your pipes, especially those in unheated areas like basements and attics. On particularly cold nights, consider letting your faucets drip slightly to keep water flowing.
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How Long Should I Wait to Call a Plumber?Don’t wait to call a plumber if you notice any plumbing issues. Small problems, like slow drains or minor leaks, can quickly turn into major repairs if ignored. Early intervention can save you money and prevent extensive damage to your home.
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How Much Will My Repair Cost?Plumbing repair costs vary depending on the nature and severity of the issue. While it’s challenging to provide an exact figure without assessing the problem, you can typically request a quote from a plumber. Keep in mind that investing in quality repairs now can prevent more expensive issues down the road.
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Why Should I Call a Plumber for a Sink That’s Slow to Drain?A slow-draining sink is often a sign of a blockage in the pipes. While it may seem like a minor inconvenience, it could lead to more severe problems if left untreated. A professional plumber can quickly identify the cause of the blockage and remove it before it escalates into a larger issue, such as a pipe leak or burst.
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Are Drain Cleaning Chemicals Safe?While drain cleaning chemicals can provide a quick fix, they are not always the safest option for your pipes. Frequent use of these chemicals can corrode your pipes, leading to leaks and other damage. For stubborn clogs, it’s better to use a mechanical method, like a drain snake, or call a plumber who can safely and effectively clear the blockage.
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What Shouldn’t I Put Down My Sink?To avoid clogs and plumbing issues, be mindful of what goes down your sink. Avoid disposing of grease, coffee grounds, and fibrous foods like celery in your drains. These items can build up and create blockages that lead to slow drains and potentially severe plumbing problems.
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Why Do I Smell Sewage in My Home?The smell of sewage in your home is a red flag that something is wrong with your plumbing system. It could be due to a cracked sewer pipe, a clogged drain, or a dry P-trap. Because of the potential health hazards, it’s crucial to address this issue immediately by contacting Snake River Plumbing 509-540-4079.
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Should My Plumber Be Licensed?Yes, always ensure that your plumber is licensed and insured. A licensed plumber has the training and experience to handle complex plumbing issues safely and effectively. Working with an unlicensed individual might save you money upfront, but it can lead to poor workmanship and even legal issues down the line.
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Why Are DIY Plumbing Fixes a Bad Idea?While DIY projects can be tempting, plumbing is best left to the professionals. Improper repairs can lead to bigger issues, like water damage or burst pipes. Hiring a licensed plumber ensures the job is done correctly, preventing further damage and costly repairs.
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How Can I Prevent Common Plumbing Issues?Preventing plumbing problems before they start is always better than dealing with costly repairs later. Regular maintenance, being mindful of what goes down your drains, and knowing when to call a professional can save you both time and money.
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